American Airlines’ CEO criticizes plan to use AI to set air fares and confuse customers

American Airlines Group Inc.’s top executives have blasted using artificial intelligence (AI) to set air fares. They have called the practice inappropriate because it could trick travelers.  Chief Executive Robert Isom said, “Consumers need to know that they can trust American Airlines’  […] This is not about bait and switch. This is not about tricking.” […]

Source: cryptopolitan.com (Read Full Article)