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US senators introduce the "Keep Call Centers in America Act of 2025" to curb AI use and offshoring in customer service

The new bipartisan bill introduced in the US Senate on Wednesday could nerf the use of artificial intelligence and offshoring in customer service roles to protect both American jobs and consumer privacy. Senator Ruben Gallego and co-sponsor Senator Jim Justice of West Virginia have forwarded the “Keep Call Centers in America Act of 2025,” which […]

Source: cryptopolitan.com (Read Full Article)